Ordering
You can now order online! Or call in orders Monday through Friday (218-829-6036) 8am - 5pm (CST) or Fax your order to us (218-829-1685). Fax line is open 24 hours a day. Please include your complete shipping address and daytime telephone number if we have any questions.

Delivery
Please allow 24 hours for your order to be processed. All internet orders will be shipped via UPS Ground. Within the United States, please allow 4 to 5 days for delivery. Within Canada, please allow 10 to 15 days for delivery.

Shipping
All orders are shipped United Parcel Service, regular ground delivery. If you need 1st, 2nd or 3rd day delivery, you must call your order in at 218.829.6036 before 4pm CST.
Where UPS is not available, US Postal Service is utilized. Post Office fee includes postage plus $5 handling fee. Please allow extra days for delivery.

Damaged Shipments
Indicate damaged when you sign for shipment. Keep the shipping carton. All damages and shortages must be reported within 10 days of invoice date.

Back Orders
Back orders are automatically shipped when available. Back orders over 30 days are cancelled and must be reordered.

Catalog/Website Contents
We reserve the right to change pricing and application at any time without notice and without further obligation.

Dealers
Applications are available by contacting Erlandson Performance. We reserve the right to refuse dealer set up to any account not meeting dealer requirements.

Refused Shipments
Refused packages are subject to a 20% restocking fee plus freight charges on the next order.

Merchandise Returns
All returns must receive return authorization from Erlandson Performance within 30 days of invoice date. Returns must be received within 15 days. All returns are subject to inspection for determination of refund. Returned merchandise must be unused and in resalable condition and have copy of original invoice. Unauthorized returns are subject to a 15% restocking fee. No returns on special order items.

Parts Installation/Fitment Policy
Snowmobiles/ATVs can be dangerous. EPI has no control over the use of any part. EPI expects the customer to exercise good judgment as to the proper selection, installation, use and maintenance of any part. EPI assumes no responsibility for damage or injury of any kind because of misuse, improper installation and improper application of any parts in any way by any person.

Warranty Policy:
All EPI products carry a one year warranty against defects in material and workmanship. All warranty claims will be handled directly on a case-by-case basis. To obtain service under this warranty, please contact EPI by phone (218-829-6036) for authorization to return the product. Cost of removal, reinstallation, product pick up and delivery are the sole responsibility of the original owner. A copy of an original sales receipt showing the purchase date must accompany all warranty returns.

EPI has no control over the use of any part. EPI expects the customer to excersize good judgment as to the proper selection, installation, use and maintenance of any part. EPI reserves the right to refuse warranty on any product due to improper application, improper installation, misuse, abuse or negligence.

EPI assumes no responsibility for damage or injury of any kind because of misuse, abuse, negligence, improper application or improper installation of any part in any way by any person.